Contact information
We're here before and after your purchase. If you have a question about a product, need help with an order, or something arrived that isn't right — email us at TeetiiNii936@gmail.com and a real person will get back to you.
How we can help
We handle all of the following:
Order status and shipping updates
If your order hasn't arrived or you'd like a tracking update, include your order number in your message and we'll look into it right away.
Product questions
Not sure which product fits your needs, or have questions about compatibility, sizing, features, or usage? We're happy to help before you buy.
Returns and exchanges
We offer a 30-day return window from the date of delivery. If something isn't right, let us know and we'll guide you through the process. Please see our Return Policy for full details.
Damaged or defective items
If your item arrived damaged or isn't working as described, email us with a photo and your order number. We'll work to resolve the issue as quickly as possible.
General questions
Anything else — we're reachable at TeetiiNii936@gmail.com.
Response time
We respond to all messages within 1 to 2 business days, Monday through Friday.
We read every message ourselves. When you reach out, a real person responds — not an automated reply.
For faster assistance, please include your order number and a brief description of your question when contacting us.
Company information
Legal name: MODA CHIC LLC
Trading as: Bingtes
Business address: 13635 E 104TH AVE UNIT 500 COMMERCE CITY, CO 80022, United States
Customer support email: TeetiiNii936@gmail.com